Privacy Policy

1. Overview

At Less Lonely ("we," "our," or "us"), we prioritize your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you install or use the Less Lonely mobile application (the "App").

By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with any terms in this Privacy Policy, please do not use the App.

2. Information We Collect

A. Information You Provide Directly

• Account Information: When you register an account, we collect your name, email address, password, and optionally, a profile picture and bio.
• User-Generated Content: We collect the posts, comments, photos, and messages you create and share within the App.
• Contact Information: If you contact our support team, we collect your email address and any information you include in your message.

B. Automatically Collected Information

• Device Data: We collect information about your mobile device, including the hardware model, operating system version, unique device identifiers, and mobile network information.
• Log Information: We log information about your use of the App, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our App.
• Location Information: With your consent, we may collect information about the precise location of your device to help you find nearby members or groups.

3. How We Use Your Information

We use the information we collect to operate, maintain, and provide the features and functionality of the App, including:

• Personalization: To tailor the content and information we send or display to you, and to otherwise personalize your experiences while using the App.
• Communication: To send you technical notices, updates, security alerts, and support messages.
• Safety and Security: To detect, investigate, and prevent fraudulent transactions and other illegal activities, and to protect the rights and property of Less Lonely and others.
• Analytics: To monitor and analyze trends, usage, and activities in connection with our App to improve our services.

4. Sharing and Disclosure

We do not sell your personal data. We may share your information in the following circumstances:

• With Other Users: Your profile information (name, avatar, bio) and any content you post publicly are visible to other users of the App.
• Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., cloud hosting, image processing).
• Legal Requirements: We may disclose your information if we believe that such disclosure is necessary to comply with any applicable law, regulation, legal process, or governmental request.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we generally delete your user account information from our active databases within 30 days, although some content (like messages sent to others) may remain visible to other users.

6. Your Rights and Choices

• Account Information: You may update or correct your profile information at any time by logging into your account.
• Push Notifications: With your consent, we may send push notifications to your mobile device. You can deactivate these at any time by changing the notification settings on your device.
• Location Data: You can prevent the collection of precise location information by changing the settings on your mobile device.
• Data Deletion: You can request the deletion of your account and associated data through the App's settings menu.

7. Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or wireless network can be guaranteed to be 100% secure.

8. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our files as soon as possible.

9. Changes to this Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).